Mortgage Administrator

Salary
£27,000 – £30,000 depending on experience

Location
Northampton – office based
Monday to Friday, 9:00am – 5:30pm

Company
Our client is an established Northampton-based mortgage and protection business with a close-knit team. The business has a busy mortgage department alongside financial advice services and is looking for an experienced Mortgage Administrator to join its support team. The business has built a strong reputation for providing a personal, high-quality service across mortgages, protection and wider financial advice.

Mortgage Administrator Responsibilities;

• Work closely with a high-volume Mortgage Adviser to manage their client pipeline.
• Progress mortgage applications from submission through to completion.
• Gather and check client documentation and chase outstanding information.
• Liaise with lenders, solicitors, estate agents and clients.
• Keep clients updated throughout the mortgage process.
• Manage deadlines, outstanding requirements and key dates.
• Identify potential issues or delays and take action to resolve them.
• Maintain accurate CRM records and client files.
• Help organise and prioritise the adviser’s workload.
• Take genuine ownership of cases rather than simply waiting for instructions.

Experience needed to become a Mortgage Administrator;

• Previous mortgage administration or case management experience is essential.
• Mortgage brokerage experience is strongly preferred.
• Around 2 – 3 years’ relevant experience would be suitable.
• Highly organised, proactive and detail-focused.
• CeMAP, Xplan or Quilter experience would be beneficial but is not essential.

Benefits of being a Mortgage Administrator;

• £27,000 – £30,000 salary depending on experience.
• Discretionary annual Christmas-style bonus.
• Work closely with an experienced, high-volume Mortgage Adviser.
• Opportunity to develop into a Mortgage Paraplanner position.
• Greater ownership and responsibility than a traditional administration role.
• Join a supportive and close-knit team.
• No weekend working.

If you are a Mortgage Administrator and interested in the above, please apply.